faq

FAQ

Below are frequently asked questions

If you require further assistance with placing an order or have any other inquiries, feel free to reach out to us via the form on the contact-Us page or by calling our customer support team.

We provide a carefully curated selection of fresh, elegant floral arrangements suited for every occasion—from birthdays and anniversaries to heartfelt gestures of love and sympathy. Our blooms are inspired by Uganda’s lush landscapes, ensuring beauty and meaning in every bouquet.

Absolutely! We believe every floral gift should be personal. Whether you prefer specific flowers, colors, or arrangement styles, we’ll tailor your bouquet to match the sentiment you want to express.

Ordering is simple! Visit our checkout page for clear instructions or contact our team directly to choose your arrangement. We’ll guide you through the process to ensure a smooth and delightful experience.

Yes, we provide reliable delivery services to make gifting effortless. Whether you need same-day delivery or scheduled deliveries for special occasions, we ensure your flowers arrive fresh and beautifully presented.

The answer to this enquiry is based on the type of bouquet purchased. To extend the life of your flowers; if classic, keep them in clean water, trim the stems at an angle, and place them away from direct sunlight or heat. Otherwise, our arrangements come with care instructions for each type, solely to help maintain their freshness.